Best Auto Repair, Stone Mountain

Text us for service or appointments 678-575-5252 7:30-7 M-F and 7:30-5 Sat.
689 Main St
Suite I Stone Mountain
GA 30083

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770-879-5799

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Dependable Automotive Center

 (4 Reviews)

CUSTOMER SERVICE

CUSTOMER SERVICE


Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


Reviews

Quote reviewicon

Ok so my SUV broke down. I brought it to this guy hopeless that it could be fixed for under $500. But he did it!!!! He fixed my Beauty and made her all better again for allot less than $500. He kept in contact with me during the whole process and let me know everything he was going to do before he did it. He was very professional and super nice. I'm so grateful to him for fixing my car and getting me on my way. I would recommend you go to him for any car repairs you might need. He provides affordable service for fair prices in a timely manner. Thank you so much for saving my car.

, 07/20/2021

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Excellent customer service and got my brake pads replaced!

, 07/20/2021

Quote reviewicon

Good Mechanic in Stone Mountain, did a great job. Will be getting more services.

, 07/20/2021

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