Best Auto Repair, Stone Mountain

Text us for service or appointments 678-575-5252 7:30-7 M-F and 7:30-5 Sat.
689 Main St
Suite I Stone Mountain
GA 30083

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770-879-5799

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Dependable Automotive Center

 (4 Reviews)

INSURANCE QUESTIONS

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 770-879-5799 or make an appointment online!


Reviews

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Ok so my SUV broke down. I brought it to this guy hopeless that it could be fixed for under $500. But he did it!!!! He fixed my Beauty and made her all better again for allot less than $500. He kept in contact with me during the whole process and let me know everything he was going to do before he did it. He was very professional and super nice. I'm so grateful to him for fixing my car and getting me on my way. I would recommend you go to him for any car repairs you might need. He provides affordable service for fair prices in a timely manner. Thank you so much for saving my car.

, 07/20/2021

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Excellent customer service and got my brake pads replaced!

, 07/20/2021

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Good Mechanic in Stone Mountain, did a great job. Will be getting more services.

, 07/20/2021

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